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Our Patient Satisfaction Scores Exceed National Average

Our patients always come first and are at the center of everything that we do. This is why our patient satisfaction ratings exceed the national averages. How do we calculate patient satisfaction? We use Press Ganey, the industry’s recognized leader in health care performance improvement, to gather feedback from all of our patients so we can continue to always excel in providing you the highest quality of care.

High Ratings Mean Highly Satisfied Patients*

89%
88%
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OVERALL PATIENT SATISFACTION

LIKELIHOOD TO RECOMMEND

"I was a bit nervous about the eye surgery, but Dr. Matthew Weiss was, as always, encouraging and reassuring. The facility is run efficiently and everyone I dealt with was friendly and capable. How I look forward to the cataract surgery on my right eye, Dr. Weiss - he's wonderful!"

"Could not have been better! Everyone was professional kind and caring. Easiest surgery ever. Can't wait for the other (cataract) eye -"

"Dr. Goldman was first rate & his staff were professional & comforting. They worked on my right eye & then I returned to have them work on my left eye. Dr. Goldman's excellent reputation is well deserved."



"I just want to thank Dr. Matthew Weiss and his staff for a job well done. I am just grateful for a happy and wonderful experience. I am very impressed, I have gotten the greatest result that one could have ever asked for. You put a permanent smile on my face and I am just happy and grateful. Great doctor with a wonderful personality. "

"Overall experience was very good all staff was professional and informative & made me feel comfortable."

"Everyone was wonderful - I would definitely recommend your facility - "

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Care Centered on Our Patients

Press Ganey is one of the tools we voluntarily participate with in order to help us measure how well we are doing according to the people who matter most—you. They administer a specific kind of survey to our patients, the Consumer Assessment of Healthcare Providers and Systems Outpatient and Ambulatory Surgery Survey (OAS CAHPS). The Press Ganey CAHPS database is more than four times larger than any other competitor in the industry. We are not required to participate in this type of survey, but in order to gain valuable insights and experience, we do. Survey results are not required to be published, but in order to be transparent and provide the best representation of our center we choose to make those results available to our new and current patients.

About the Press Ganey Satisfaction Survey

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*National Benchmark for Patient Satisfaction and Likelihood to Recommend are 86% and 84% respectively.